Collect real customer questions
Begin with support requests, sales conversations, product conditions and search intent. Prioritise questions that users genuinely ask.
No invented mass-produced FAQsAEO helps people and answer systems understand your knowledge pages. We identify genuine customer questions, write accurate answers and make detailed supporting information easy to find.
Questions · Clarity · Structure
Useful answers to real questions, not keyword-stuffed pages.
Begin with support requests, sales conversations, product conditions and search intent. Prioritise questions that users genuinely ask.
No invented mass-produced FAQsStart with the answer, then explain prerequisites, examples and limitations. Cite sources where legal or specialist claims need verification.
Clear language, not keyword repetitionUse informative headings, tables and text alternatives. Structured data should describe visible material only when a relevant supported type exists.
FAQ markup does not force an AI answerCheck whether visitors can complete real tasks and whether guidance remains accurate. Fix outdated or contradictory content.
Accuracy over answer lengthRecord the technical and content starting point.
Implement prioritised, reviewable changes.
Track results and limitations over time.
Verified question coverage, content freshness, usability, internal links and observed answer citations where available.
AI systems choose their own retrieval and citations. Observed answers can vary by wording, platform and time.
No. Questions are often better answered on the relevant service or help page.
No. Complex questions still need context, conditions and supporting evidence.
No. Markup can describe page content but cannot command an AI answer engine.
We start with your audience, selected pages, available search data and real customer questions, without promising rankings.